Insurance Claims Assistance
Will your insurance pay for water damage? Your homeowners insurance typically covers sudden and internal damage, like burst pipes, leaking appliances, or plumbing problems. We'll help you navigate the claims process.
IICRC Certified
Institute of Inspection, Cleaning and Restoration Certification
EPA Lead-Safe
EPA Lead-Safe Certified Firm
TDLR Licensed
Texas Department of Licensing & Regulation
Fully Insured
General liability and workers compensation coverage
What Insurance Typically Covers
If the source of the leak or damage is inside your home and happened suddenly, there's a good chance it will be covered by your homeowners insurance. Reach out to us or your insurance company to verify the specifics of your policy.
What Insurance Typically Doesn't Cover
There are situations that can disqualify you from having your damage covered. "Gradual damage" represents issues that weren't sudden or unexpected. Understanding these exclusions can help you avoid claim denials.
Damage From Neglected Maintenance
Old or neglected plumbing that causes leaks and water damage may be considered 'neglect' by your insurer and won't be covered.
External Flooding
Rainwater or water that floods your home from outside isn't covered in standard homeowners insurance. This includes rainwater, surging rivers, and ground saturation.
Gradual Damage
Issues that weren't sudden or unexpected, like a slow leak you ignored, may not be fully covered by your policy.
How The Claims Process Works
Water or fire damage usually only happens once in a lifetime, so the claims process can be confusing. Our experts will guide you through every step and work directly with your adjuster to get you the best compensation for your losses.
We Work With All Insurance Companies
We have experience working with all major insurers and will represent your best interests throughout the process.
Professional Documentation
We know how to properly document evidence and photograph proof of damage, and we'll send it directly to your insurance company.
We Negotiate On Your Behalf
We'll negotiate with your insurance company for the repairs, replacements, and restoration services you need, and deserve.
Property Upgrade Assistance
Depending on your policy, you might qualify for property improvement upgrades. We'll help you maximize your coverage.
How To Avoid Having Your Claim Denied
Insurance claims can be denied for various reasons. Follow these guidelines to give your claim the best chance of approval.
File your claim on time. Delays can result in denial
Provide sufficient documentation and evidence of damage (we can help with this)
Take immediate steps to prevent further damage, but don't make permanent repairs yet
Frequently Asked Questions
Have questions about insurance claims? We have answers.
Helpful Resources
Learn more about property damage, insurance claims, and what to expect during the restoration process.
The Complete Guide to Filing Insurance Claims
Step-by-step walkthrough of the claims process from filing to settlement.
Water Damage vs Flood Damage
Understanding the critical difference for your insurance coverage.
What to Do After Water Damage
The critical first steps to protect your property and support your claim.
Need Emergency Restoration Services?
Don't wait - property damage gets worse by the hour. Contact us now for immediate assistance.